The time of shopping online have steadily increased over the years. To the point that it seems like the delivery companies that I knew of growing up such as USPS, UPS, FEDEX, and DHL (I will call them the BIG 4) possibly can't handle the volume. So now this issue has opened up an opportunity to create a new type of delivery service that I call sub-couriers. Theyare the ones that receive packages for delivery that either the BIG 4 don't have time to deliver so they are passed off to them to complete the route or companies prefer them due to cheaper shipping rates.
As a business owner who depends on the various shipping companies to deliver my products. I normally don't have issues with service. Yet unfortunately since last week I have been going through "lost package hell" with FedEx. I reordered some supplies on November 3rd through Ebay from a vendor I had done business with previously. My package was suppose to be delivered on November 7th. Now I also want to make it known that all my packages that I have delivered whether they are personal or business are sent to my P.O. Box. I prefer this because if a package is dropped off at a residence anyone can just come by and pick it up. When delivered to a Post Office I feel confident that my packages are safe and looked after until I am able to pick them up.
The time is 9:36pm as I begin to write this post. Besides watching American Dad on tv, I'm also still up because I am waiting on Fed-Ex to deliver some roses STILL to my house for my mother. They were suppose to be a surprise for her to enjoy for the day, but unfortunately they have yet to arrive. I called them 3 times to ask them where the hell my package was and all they could do was repeat the same thing that I already knew. That the package was in transit since 9:50am to be delivered. I know it's Valentine's Day and I am aware that they probably are busy as I don't know what. Yet I still can't grasp why with it now being 15 min to 10pm that nothing still has yet to be delivered. Hell, UPS came through about 8:30pm and delivered some items. I'm not even mad with the company (ProFlowers) that I bought the flowers through, they had already shipped them in a timely matter for them to be delivered. I just wish there were other options for delivery. I normally use UPS (the lesser of the two evils in my opinion) and have not had issues with them before. Who knows Fed-Ex might have dealt with my flowers the way they dealt with that tv (see video below). Only thing. I don't have a fence around my house!!!
